Putting in my two-week notice got me feeling like:
Really, it’s been a bumpy four years, five months at my current job. I had been looking for a while, and an opportunity jumped into my lap and grabbed me by the collar. So after a rollercoaster few weeks with subtle acts of subterfuge and hookie, and after a few last-minute snags due to the holiday, the last stop was pulled out this afternoon and I dropped my notice on my managers who played it off as if they had suspected it all along and saw it coming.
Kinda obvious, really.
The future is going to be heavy with study and learning how to take sips from a raging firehose. The work will be hard for a while. But I’ll be doing it elsewhere. I won’t say where just yet, but I will be back in a product development lab, so that’s nice.
I consider my four years in IT customer support as my time wandering in the wilderness. It’s like I was ejected from the dojo, walked the earth to gain some wisdom, and now I’ve returned home to work with Sensei again. Home to where my only customers are internal. Home to where I don’t have to blow hot air and say, “our engineering staff (me, on shift) is currently investigating your issue and we’ll have more information as it develops. Thank you for your patience.”
Ugh. So glad to be done with that. Product labs don’t give two shits or a good god damn about customer reviews or net promoter scores or phone metrics. They answer to the development cycle. They live and die on the quality of the dataset. They move at a less immediate pace, allowing more thought and creativity and headspace in what needs to be done to get the results and validate the design.
So countdown two weeks: format and reinstall. Wish me luck.